Returns & Exchanges

We want you to love your Get Back jewelry as much as we do, so we offer easy returns and exchanges within 30 days of purchase. All items must be in their original, unworn condition to qualify for a full refund or store credit.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Once approved, download and print the prepaid shipping label provided via email and securely package your necklace.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location and keep your tracking receipt for peace of mind.

  • 4.
    Receive Your Refund

    After our team inspects the returned jewelry, we will process your refund or exchange within 5-7 business days.